Homeowners' responsibilities

Our responsibility as freeholder of your property

We will:

manage and arrange a building insurance policy for your building,
consult you about any work that will cost more than £250 per home,
consult you about any contract that will last for more than 12 months and cost you more than £100 a year (excludes new builds/developments on the Origin Housing website),
produce audited service charge accounts within six months of the end of the financial year, and forward this to you by 30 September,
keep the structure, common parts and outside of the property in good repair,
reasonably give you permission to improve or alter your home.

You will:

pay:
- ground rent if you own 100% of your property,
- rent on the part of the property that you don't own (if you are a shared owner),
- a contribution to the building insurance and service charges,
pay other outgoings such as council tax and utility charges (please note: you will need to pay these charges in full, even if, as a shared owner, you only own a part of your home),
maintain the inside of your home,
get written permission before you carry out structural alterations,
be respectful to your neighbours and not cause a nuisance,
get our written permission to keep a pet or fit a satellite dish,
advise us in writing if you sublet the property.