×
Media Hub My Account

Fire Safety Guidance

E-Bikes / E-Scooters are powered by Lithium-Ion batteries which may be a potential fire risk if they are over-charged, over-heated, damaged or poorly manufactured.

We’ve had lots of incidents recently involving e-bikes and scooters where there have​ been issues with the batteries or chargers. 

To help keep you as safe as possible we’ve put together some guidance below.

Safely charging your e-bike or e-scooter

  • Don’t charge e-bikes and e-scooters in bedrooms or where escape routes can be blocked – for example, hallways.

  • Don’t leave your battery charging unattended, when you are out or while you are asleep.

  • Don’t cover chargers or battery packs when charging

  • Don’t overload sockets or use inappropriate extension leads

  • Don’t charge or store batteries in direct sunlight or in hot locations (above 45⁰C)

  • Don’t charge batteries close to combustible materials or hazardous substances.

  • Always unplug your charger when you have finished charging

  • If your battery can be removed from your e-bike or e-scooter and charged separately.

  • Batteries should always be charged on a hard flat surface where heat can disperse and in
    area with good ventilation.

 

What is a Lithium-Ion battery?

A Lithium-Ion battery has two sections. Ions pass from one section to another across an electrolyte interface discharging and charging as they go. If the interface becomes damaged, then a process called thermal runaway can occur within the battery which causes a build-up of heat and chemical gases.

 

Why charging lithium-ion batteries be dangerous, and what to look out for:

As pressure builds up inside the battery which ruptures or explodes emitting poisonous gasses and flames and are very dangerous as they can start without warning – although sometimes you might hear popping and hissing noises and some smoke / vapour. Battery fires often develop very quickly with large hot flames producing poisonous smoke and are very hard to put out!

If you notice that a battery on charge is becoming overheated, deformed or showing any signs of failure turn the charger off and unplug it. Keep an eye on it and contact the manufacturer / retailer.

If batteries start popping, hissing and smoking – DON’T TRY AND FIGHT THE FIRE, RAISE THE ALARM, GET OUT, STAY OUT AND DIAL 999.